Managing Codified Knowledge Essay -- Organizational Knowledge

Managing Codified experience A ReviewKnowledge has long been considered an intangible asset that can only be passed on from a teacher to his pupils through years of teaching and noesis transfer. However, amaze day technological advancements and the increasingly dynamic nature of knowledge remove led to the dissolution of the sacred teacher-pupil affiliation. Knowledge, now, is to a greater extent of an entity that can be systemize, stored, tap and retrieved as and when required, by any one and anywhere around the world. Albert learning abilitys quote, The only source of knowledge is experience, is now more of an anecdote than reality, as more and more organizations are realizing that knowledge acquire from ones experience can be codified, i.e. transformed into knowledge packets that can be stored and transferred to others. Business organizations have been the primary users of such codified knowledge, as huge amounts of info runs through the various divisions of an organizat ion, which can be integrated and used for making more profitable, strategic and constructive concern decisions. Thus, the need for knowledge management arose, wherein, chunks of codified knowledge has to be fittingly managed for ease of retrieval and use. The influential paper, Managing Codified Knowledge by Zack (1999) is reviewed here. The exposition of knowledge and knowledge management, the benefits of knowledge management, the authors rhetoric on the architecture of knowledge management and its importance in modern stock organizations are discussed here. This paper in any case attempts to analyze two case studies presented by the author, and a brief summarization of the authors key findings is also intended.The author discusses knowledge and knowled... ...e in retrieval of knowledge. The author cites the example of Buckman Laboratories, which successfully used the interactional approach to knowledge management. This organization, which originally sold chemical products, chose to offer solutions to its customers chemical treatment problems. It used innumerable field associates across the world, who had several years experience in solving such problems. Their still knowledge, based on experience and expertise was harnessed through interactive knowledge management. An online knowledge management infrastructure was created that was independent of time zones, location, wrangle and even computer proficiency. The field associates interacted on a common platform, and their conversations, contributions and information exchanges were recorded, preserved and made available to all via KNetix, The Buckman Knowledge Network.